Lead management integrates business process and technology to close the loop between marketing and direct or indirect sales channels, and to drive higher-value opportunities through… Read More »CRM Systems: What are the major similarities and differences between exchanges and e-distributors?
CRM systems compile information of customers which are used to derive sales targets. Trigger Improve the effectiveness of sales and marketing teams and get the… Read More »CRM Systems: What are the barriers to more widespread use of technology?
Systems may contain subsystems, which are systems unto themselves that include a smaller set of interactions among components for a more narrowly defined objective, erp… Read More »CRM Systems: Who is responsible for the chain of systems as a total system?
Sales management software makes it easier to be in touch with your prospects, leads, and customers, erp systems (or enterprise resource planning systems) are complete,… Read More »CRM Systems: Should you include eCommerce and goals in the same view?
The goal of your customer success strategy should be to help as many of your customers as possible reach a high level of satisfaction and… Read More »Customer Loyalty Program: Do you have different strategies depending on the customer loyalty level?